A woman with dark skin and long straight black hair wearing a white strapless tube top, colorful blue and neon green shorts, and navy high-heeled shoes, standing against a plain white background.
A woman with dark skin and long straight black hair wearing a white strapless tube top, colorful blue and neon green shorts, and navy high-heeled shoes, standing against a plain white background.

FAQs

How do I know which size will fit me?

Aïla pieces are designed as one size fits most, using adjustable details and flexible silhouettes to accommodate a range of body shapes.

Each garment has been consciously made and measured. You can find detailed fit information on the fit guide page. We recommend using these measurements as a guide and considering the adjustable features of each piece when purchasing from us.

If you’re unsure about the fit, please don’t hesitate to contact us, we’d be happy advise.

How long does shipping take?

All Aïla orders are carefully packaged and dispatched from the UK. See the estimated shipping times below.

United Kingdom – £3.65 (Royal Mail Tracked 48)
Estimated delivery: 2–3 working days

Europe – £14.99
Estimated delivery: 5–10 working days

Worldwide – £19.99
Estimated delivery: 7–14 working days

Delivery times may vary depending on your location and chosen shipping method.

You will receive tracking information once your order has been dispatched so you can follow your piece’s journey to you.

Are your fabrics pre-washed?

Yes. All reclaimed textiles used to create Aïla garments are carefully prepared before being transformed into new pieces. Each fabric is inspected, cleaned and treated before production to ensure it meets our quality standards. Once a garment has been completed, it undergoes a final wash and quality check to ensure it is ready to be worn.

Will you Restock garments?

Due to the unique nature of our reclaimed fabrics, we do not produce traditional restocks.

Once a fabric has been transformed into a garment, it is often impossible to recreate the exact same piece. We may revisit beloved silhouettes in future collections, but each garment will always have its own individual fabrications and story. If a piece you love has sold out, keep an eye out on our Aïla socials for updates on future collections and new releases.

How do I care for my garment?

To preserve the quality and beauty of your Aïla piece, we recommend treating it with care.

We advise:

  • Gentle cold wash or hand wash where possible

  • Avoid tumble drying

  • Air dry naturally

  • Store carefully when not being worn

As each garment is handmade from reclaimed textiles, caring for your piece thoughtfully will help maintain its shape, details and longevity.